Часто задаваемые вопросы
Как я могу осуществить бронирование в Unique SA?
Reservations with Unique s.a can be made in a number of ways.
You may use the secure e-reservation center service provided on this Web site,
or call us at +30-2810-382610 or +30-2810-333223. You may also send a Fax at: +30-2810-382611
Если у меня уже есть открытый счет, могу ли я воспользоваться номером этого счета для осуществления бронирования через Web сайт?
Yes. Please enter your account number and account name in the reservation form with the provision that you have used the account at least once.
Могу ли я аннулировать или изменить бронирование через ваш Web сайт?
Yes. Our e-Reservation system allows you to change or cancel reservations over the telephone or on-line.
Могу ли я получить смету стоимости услуг только 'за час'?
Our system can provide you with a 'per hour' price estimate, only for rental of a chaffeured limousine. For self drive car rental, a 'per hour' price estimate cannot be provided.
Какой тип автомобилей я могу брать в аренду?
We offer a wide variety of luxury vehicles designed to accommodate single passengers, corporate executives, VIP's, and small groups of passengers. You can view these various prestigious vehicle types on this Web site.
Почему я не могу отправить мою заявку бронирования?
Please check to make sure that you have filled in all the required fields on the form.
Asterisks (*) indicate required fields. These fields must be filled in completely for the form to be transmitted. If you have filled in all the required fields and are still having trouble, please e-mail us or call us at +30-2810-382610 or +30-2810-333223 and we will be happy to assist you.
Система заявляет, что 'Дата истечения срока действия кредитной карты должна быть позднее окончания срока поездки.'
We require that the credit card expiration date be at least a month after the termination date of the rental agreement. For example, a service termination date of October 15 requires a credit card expiration date of at least November 15th.
'Ваш сеанс закончен по причине продолжительного нахождения в режиме бездеятельности.'
To protect the privacy of our valuable customers, data is deleted from the Web site after 2-3 hours of inactivity. You will need to log back in and re-enter your reservation from the start.
Что делать в случае, если я испытываю другие трудности, пользуясь вашим сайтом?
Please contact our Help Desk at +30-2810-382610 or +30-2810-333223 or fill in the contact form.
If you don't reach us immediately, expect a call back within a few minutes during business hours. Please explain the exact situation and circumstances you encountered when you experienced difficulty with the reservation process. Your efforts will assist our Help Desk staff in responding quickly to your request.
Как я могу получить предварительную смету?
For an instant price estimate, click here or go to the reservation center portion of our website and start a reservation.
Once you have registered, logged in, and completed all the planning information, you will receive an immediate estimate for your trip.
If you wish to complete the reservation, follow the instructions, and you will receive an instant confirmation number indicating that your reservation is on process.
Какова Ваша политика аннулирования?
To cancel a reservation, please send us an email or call +30-2810-382610 or +30-2810-333223
Cancellations must be received at least 72 hours in advance of the service pick-up time. Depending on the type of vehicle and the country where it was rented, there is a cancellation fee. For all reservations, please check your confirmation for the specific policy, which is determined by your city of service and vehicle type.
Как я могу изменить данные открытого ранее корпоративного счета?
Please contact your Sales representative who will be happy to assist you. If you do not know who your sales representative is just e-mail us.
Предлагает ли Unique SA свадебные услуги?
Yes. We specialize in organizing honeymoons, weddings, conferences, incentives, meetings and seminars to the last detail.
Entrust us with the most special day of your life! Please call our Reservations Department at +30-2810-382610 or +30-2810-333223 or email us
Бывают ли в Unique SA скидки?
If we still have availability on a certain vehicle 24 hours in advance of pickup we may be able to offer a discount. Please ask or email us for specific availability and pricing questionsFor your own convenience you can visit our Special Offers so as to be informed of Unique's offers, for the period and the type of car of your choice. For more details, please contact us.
Какие услуги предоставляет Unique SA?
a) offers for rental luxurious vehicles with or without a chauffeur
b) organizes tailor maid or organized exclusive tours with the cooperation of the tourist organization Interdynamic sa and
c) makes arrangements for the transfer of her customers to and from the the hotels where their stay has been purchased by its subsidiaries Interdynamic sa and
The Finest Hotels of the World sa.
Оснащены ли автомобили CD и DVD плейерами?
Yes, we offer these luxury services but only in specific types of cars.
Что произойдет в случае попадания автомобиля в аварию?
First of all stay calm and seek medical attention if needed. When you have calmed down please contact us so we may handle all necessary arrangements in this situation. You should not recognise any claims maid by third parties before our specialised personel agrees with it.
Разрешается ли курение в автомобилях?
No. Smoking is not allowed in our luxury vehicles. A cleaning charge will apply if our policy is violated.
Почему я не получил ответа на мой E-mail или заявку?
If you have not heard from us within a few hours please follow-up with an email or fill in the contact form. Normally, the reply is sent to the client within the following 1-3 hours from the moment the request takes place. If the client doesn't receive an answer, then the request didn't proceed or the offices of the company are closed. ( View our Working Hours )
Могу ли я выбрать цвет автомобиля?
You may select a colour but the Company is not obliged to provide it, if it ιs not available. Thats why the colour cannot be granted as a reason for cancellation.
Что следует в случае утери клиентом ключа?
Our luxury cars have electronic keys or electronic card keys. In case of a key loss, it is fully paid by the renter.
With some types of rental there can not be an immediate replacement of the key, or if necessary, the vehicle itself.
Устанавливается ли на автомобилях дополнительное оборудование?
The luxurious categories of the company do have extra amenities such as GPS (Global Positioning System) private phone number,wireless internet, laptop, leather seats, a variety of state-of-the-art audio and visual entertainment capabilities, CD player, satellite radio, VHS or DVD, maps and a fridge to complete your comfort.
In addition to these, our limousines are equipped with warm and cold towels, trimmed ice and a champagne bowl.
Допустима ли буксировка на автомобилях компании?
The insurance of our cars does not include under no circumstances the towing or the pushing of other vehicles. If such an action takes place, the insurance will no longer be valid and any damage occurring from towing or pushing is fully paid by the renter.
Каков минимальный срок аренды?
The minimum rental duration is 24 hours for all types of cars. The chauffeured cars or limousines have minimum rental duration of 8 hours.
For every type of car there are 100 to 150 free of charge kilometres per each day.
Могу ли я расплатиться кредитной картой?
Our organization accepts payment only with the use of credit card for all types of vehicles. Other ways such as Cash, Personal or Business Cheques or Money Transfers through a bank are not accepted apart from the chauffeured vehicles.
For private exclusive tours, there is the possibility of paying with cash
Предоставляет ли компания детские автокресла?
Baby seats and babby baggies are available upon request . The only type of cars that cannot have a baby seat are the two-seater sport cars.
Где я могу получить/вернуть мой автомобиль?
Your car can be delivered or collected from where ever you are at the time of your preference, 24 hours a day.
Могу ли я перемещаться на автомобиле, взятом в аренду, из одной страны в другую?
Moving the rental across the borders or by ferry, in not permitted from Unique S.A.
Является ли мое водительское удостоверение действительным для всех типов автомобилей?
The Company will always require a current, full driver's license held for at least 1 year for some rentals and for other rentals, 2 to 3 years prior to rental. Unique reserves the right to inspect such licenses. Minimum age of the Customer: 25 -30 years depending on the type and model of vehicle.
Организует ли компания индивидуальные эксклюзивные туры в сопровождении гида?
Numerous exclusive tours are organized by our company with the cooperation of our subsidiaries according to your preference. You can enjoy your sightseeing with comfort and with the professionalism of our personal driver.
Tailor made tours can be available if requested in advance of prefered date. In some tours there is a multylingual guide or escort available.